capital.sg (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from capital.sg

1. Personal Data We Collect
We may collect the following categories of personal data:

1.1 Information You Provide to Us

• Name
• Email address
• Mobile number
• Billing and shipping address
• Payment information (processed securely by third-party payment gateways; we do not store full card details)
• Account login details
• Any information provided via customer service, contact forms, or live chat

1.2 Information Collected Automatically
When you browse our site, we automatically collect:

• IP address
• Browser type, device information, and operating system
• Pages viewed and time spent on site
• Cookies and similar tracking technologies for analytics, personalisation, and advertising

1.3 Information from Third Parties
We may receive information from:

• Payment providers 
• Service partners
• Social media platforms (if you interact with our ads or sign in via social accounts)

2. How We Use Your Personal Data
We use the data collected for the following purposes:

• To process and deliver your service request
• To verify payments and prevent fraud
• To manage your account and customer profile
• To provide customer support and respond to enquiries
• To improve our website, services, and overall service experience
• To send transactional notifications (order confirmations, delivery updates, etc.)
• To send marketing or promotional messages (only with your consent)
• To analyse website performance and improve service offerings

3. Disclosure of Your Personal Data
We may share your personal information with:

3.1 Service Providers

• Payment processors
• Courier and logistics partners
• IT and website hosting providers
• Marketing and analytics platforms

3.2 Legal and Compliance
We may disclose information where required:

• To comply with Singapore laws and regulations
• To respond to government or law enforcement requests
• To protect our legal rights, users, or business

We do not sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies
We use cookies, pixels, and tracking tools to:

• Enable essential site functions
• Remember your preferences
• Analyse traffic and site usage
• Deliver personalised ads (e.g., via Google, Meta, TikTok)

You may update your cookie settings through your browser at any time.

5. Data Security
We implement reasonable technical and organisational measures to protect your information, including:

• Encrypted connections (HTTPS)
• Secure payment gateways
• Restricted internal access

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Personal Data
We retain your personal data only for as long as:

• Necessary for business or legal purposes, or
• Required by applicable laws or audit obligations

After the retention period, data will be securely deleted or anonymised.

7. Your Rights
Under the PDPA, you have the right to:

• Access your personal data
• Correct or update your information
• Withdraw consent to marketing messages
• Request deletion of your data (subject to legal obligations)

To submit a request, please contact us using the details below.

8. Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Capital Marketing (S) Pte Ltd / Capital Distributor (S) Pte Ltd

Phone: (65) 6288 9190